Terms of Service

Last updated 28 September 2026

Draft — under legal review. This document has not yet been reviewed by a lawyer and will change before Anvox is generally available.

1. These terms

These terms are an agreement between Anvox and the law firm that subscribes to Anvox (“your firm”). People who use Anvox do so on behalf of their firm. If your firm has a signed agreement with us, that agreement applies where it differs from these terms.

2. What Anvox does

Anvox records client consultations, transcribes them, and drafts file notes and case files from the recordings and the files your firm chooses to include. Every drafted line shows its source, and anything not drawn from a source is marked Suggested. Anvox also shows legislation that may be related, for your firm to check.

3. Anvox does not give legal advice

Anvox organises; the lawyer decides. Drafts can contain errors, and your firm must review and approve every section before relying on it or sending it anywhere. Related legislation is shown for checking only: its currency must be confirmed before relying on it, and Anvox does not say whether it applies. Your firm remains responsible for its advice and for its professional obligations.

4. Accounts

Each user needs their own account, with two-step sign-in. Accounts must not be shared. Your firm's owner manages who has access and what role they have. Tell us straight away at hello@anvox.ai if you think an account has been used without permission.

5. Consent to record

Your firm must obtain the consent of the client, and of anyone else taking part, before recording a consultation, and must comply with the listening and surveillance device laws that apply where the consultation takes place. Anvox will not record until consent has been recorded in it.

6. Your firm's content

Your firm owns the recordings, transcripts, files and case files it puts into or creates in Anvox. Your firm gives us permission to store and process that content only to provide Anvox to your firm. We do not use it to train models, and we do not look at it except as described in our security document, with your firm's consent or during a security incident. Our Privacy Policy explains how we handle personal information.

7. Acceptable use

Your firm must not use Anvox unlawfully, try to reach another firm's data, interfere with the service, or test its security without our written agreement. We welcome vulnerability reports sent to the address on our contact section.

8. Confidentiality

We treat all of your firm's content as confidential and privileged. We disclose it only to the service providers listed in our Privacy Policy, to provide Anvox, or where the law requires us to.

9. Fees

Fees, if any, are as set out in your firm's order or pilot agreement.

10. Changes to Anvox

Anvox is changing quickly and features may change. We give firms 30 days' notice of any change to the providers that process their content.

11. Ending the service

Your firm can stop using Anvox at any time. On request we provide a full export of your firm's data, then delete it on the timetable in our Privacy Policy and confirm in writing when that is done.

12. Liability

Nothing in these terms excludes rights your firm has under the Australian Consumer Law that cannot be excluded. Otherwise, to the extent the law allows, we are not liable for indirect or consequential loss, and our total liability is limited to the fees your firm paid in the 12 months before the claim.

13. Contact

Questions about these terms: hello@anvox.ai.